Privacy Policy
Last updated: January 2025
1. Information We Collect
When you create an account on Elixova, we collect your name, email address, and account preferences. We also collect usage data including pages visited, features used, and time spent on the platform. If you subscribe to a paid plan, our payment processor (Stripe) collects your billing information — we do not store credit card details on our servers.
2. How We Use Your Information
We use your information to provide and improve our services, communicate about your account, send product updates (with opt-out), process payments, and prevent fraud. We do not sell your personal data to third parties.
3. Cookies
Elixova uses essential cookies for authentication and session management. We also use analytics cookies to understand platform usage patterns. You can disable non-essential cookies in your browser settings.
4. Data Storage & Security
Your data is stored on secure servers with encryption at rest and in transit. We implement industry-standard security practices including regular security audits, access controls, and monitoring. You can request deletion of your data at any time by contacting our support team.
5. Third-Party Services
We use trusted third-party services including Stripe for payments, Vercel for hosting, and analytics providers. Each provider has its own privacy policy and data handling practices. We ensure all third-party partners comply with applicable data protection regulations.
6. Your Rights
You have the right to access, correct, or delete your personal data. You can export your data in a machine-readable format. To exercise these rights, email us at privacy@elixova.in. We will respond within 30 days.
7. Changes to This Policy
We may update this privacy policy periodically. We will notify you of significant changes via email or through a notice on our platform. Continued use of Elixova after changes constitutes acceptance of the updated policy.